Privacy Policy

All services provided on our site belong to and are operated by our company MoonSA Turizm İnşaat Limited Şirketi (hereinafter referred to as 'MoonSA Boutique Villas', its commercial brand) registered at Yanık Mah. Kavlanlık Sok. No:22 Sapanca / Sakarya / Türkiye.

Our company may collect personal data for various purposes. Below, how and in what manner the collected personal data is gathered, and how and in what manner this data is protected is specified.

By filling out membership or various forms and surveys on our website, some personal information about the members themselves (such as name-surname, company details, telephone, address, or email addresses) is collected by our website due to the nature of the business.

Our company may send campaign information, details about new products, and promotional offers to its clients and members in some periods. Our members can make any choice regarding whether to receive such information when signing up, and can change this choice later in the account details section after logging in, or can notify via the link in the info message received.

During the confirmation process carried out via our website or email, personal details transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" made with our members.

In order to identify system-related problems and quickly resolve issues or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to define users generally and to collect comprehensive demographic information.

Our company may use the requested details for direct marketing purposes by itself or through persons with whom it cooperates, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to establish contact with the user when necessary. Information requested by our company or provided by the user, or information related to transactions made through our Store, can be used for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential details strictly private and confidential, to deem this a secret-keeping obligation, and to take all necessary measures and show due diligence to prevent all or any part of confidential details from entering the public domain, unauthorized use, or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping websites. Your credit card details are not stored in our system in any way.

Your card information is processed through the secure infrastructure of the authorized payment institution. MoonSA Turizm İnşaat Limited Şirketi does not see, record, or store credit card information. Data is protected by current SSL/TLS encryption technologies. If the card availability is approved, the booking process continues. Since no card information can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address details of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for orders placed for the first time on our shopping websites to reach the supply and delivery phase, the accuracy of financial and address/phone details must first be confirmed. If necessary, contact is established with the credit card owner client or the relevant bank to check these details.

Only you can access and change all the information you provided when signing up. If you protect your login details securely, it is not possible for others to access and modify information about you. For this purpose, action is taken within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that is impossible to break.

THIRD PARTY WEBSITES AND APPLICATIONS

Our website may provide links to other websites. Our company bears no responsibility for the privacy practices and contents of websites accessed via these links. Advertisements published on our company's website are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose details to third parties. These situations, in a limited number, are:

• Complying with the obligations brought by the rules of law in force and issued by competent legal authorities such as Laws, Decrees having Force of Law, Regulations, etc.;
• In order to fulfill and implement the requirements of the agreements our website has concluded with users;
• Requesting information about users for the purpose of conducting a research or investigation duly carried out by a competent administrative or judicial authority;
• Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Never write your credit card number or passwords in emails you send to Customer Services regarding any of your orders. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of details transferred from your emails under any circumstances.

Privacy Policy Changes

Our company may change the provisions of this privacy policy at any time. Changes take effect on the date they are published. You can send an email to bilgi@moonsa.com.tr for your questions.